DealExtreme – Order Fulfillment Progress

So I guess DealExtreme hasn’t forgotten about me after all.  I just received an e-mail from them titled Order Fulfilment Progress and it states that they are still working on getting my order sent out.

You can read the contents of the message after the jump.

For those of you paying attention, tomorrow it will be 8 months since I ordered my PS3 Infrared Remote Control.  You can find see my original post here.

I received the rest of my order, just not the remote control.  Supposedly, I can cancel the order by following a link in the e-mail.  I think I will leave it and see just how long it takes.

*************************************

5/31/2011

Dear ComputerAbuser,

Apologies for the delay — we are still trying to fulfill your recent order placed with us. Delayed orders are typically shipped within three to five days from the date of this notice.

If you prefer, you may cancel your order by following the instructions provided below. Otherwise, we will continue working on your order while keeping you updated every few days.

Why is my shipment delayed?

While this situation does not occur to most orders , shipment could be delayed by reasons such as products not passing quality control, and market supply shortage.

ORDER #: xxxxxxxx
CUSTOMER SERVICE: support.dealextreme.com


Tracking (or cancelling) your order is easy:

  1. Go to www.dealextreme.com.
  2. Enter your receipt number (or order number) and e-mail address.
  3. Select the cancel order option, then click “Secure Login.”

You will then be taken to the Account Manager, where you may manage and track your order.

If you have any questions about this order or the products/services you’ve purchased, please feel free to:

Sincerely,

dealextreme.com

*************************************

ComputerAbuser

  1. I want to return some items I ordered on November 30, 2014.

Leave a Comment


NOTE - You can use these HTML tags and attributes:
<a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <s> <strike> <strong>