So, I sent back the first Alienware 14 that Dell sent me because the rubber coating on the palm rest started to peal off.
It was only a couple of weeks old, so I figured I might as well have them replace the whole thing… just in case.
Rather than send me a replacement first, I had to send mine back and then they sent the replacement. It took almost a month, but I finally received the replacement last Friday.
The first laptop worked perfectly fine. It only had the issue with the palm rest.
The replacement I just received has a defective screen. 🙁
Rather than have them replace the whole thing again, I’m going to let them send a tech out and just replace the screen.
I probably should have just let them replace the palm rest last time. Karma I guess.
Alienware 14 (2013)
Well, after humming and hawing for two weeks I finally decided on the 2013 Alienware 14 from Dell.
The Inspiron 17R Special Edition (7720) I ordered back in May just didn’t cut it.
I sent back the Latitude E6540 without opening it.
I almost went with the Latitude 3540, but a few things just didn’t work for me. Read more »
After being available for years in the US, Dell has finally launched the Advantage Loyalty Program here in Canada.
We don’t get the free 2nd day shipping like they do in the US, but we do get the 5% cash back (via gift card) offer. I suppose it’s not really cash back as much as a discount towards your next purchase that expires in 90 days, but it’s better than nothing. 🙂
Well, on a whim I ordered a Latitude E6540 from Dell the other day.
I’ve been waiting for a decent laptop with a Haswell processor and discrete graphics since July and the E6540 seemed to fit the bill. It wasn’t cheap ($1700), but it included an Intel i7-4800MQ Quad-core CPU and an AMD Radeon HD 8790M GPU. It would also work with my Dell pr02x dock, had a 1080p anti-glare screen and included a 500GB SSD (or so I thought).
I didn’t want to spend that much, but I figured for a 500GB SSD (worth about $400) it was worth it. After placing the order I read the specs closer and realized it came with a 500GB Solid State Hybrid Drive, not a 500GB Solid State Drive. Man, rarely does one work make such a difference.
Without the 500GB SSD, I decided it was not worth $1775 to me, maybe closer to $1400 – $1500. I sent a request to cancel it (2 hours later) but the rep had left for the day. It will probably be delivered today or tomorrow. I’ve already notified Dell that I will be sending it back without opening it.
And so my quest for a new laptop continues.
A couple of weeks ago I ordered a new Dell Inspiron 17r Special Edition (7720) laptop. My old Dell Precision M4400 is just getting too old for current games, so I figured it was time for something new. This would be my 3rd new Dell in 10 years after my Inspiron 8200, then Precision M4400.
I received it last week.
I was originally concerned that a 17″ laptop would be too big, but it’s not bad at all. I appreciate having the extra hard drive bay plus optional mSATA.
For around $1000, the 7720 seems like a bargain. Unfortunately, the designers did not design a cooling system that can appropriately handle the heat put out by the included NVidia Geforce GT 650m GPU.
Don’t get me wrong, running at the stock 745 MHz, the cooling system is sufficient. Unfortunately, once Geforce Boost kicks in the GPU temp quickly climbs to the MAX allowable 91 degrees C and throttles back down to 745 MHz.
Maybe I’m expecting too much if I was expecting the cooling system to handle the Boost speed of 835 MHz for long periods of time. I’m amazed that the extra 90 Mhz makes that much of a difference in the temperature.
I was actually hoping to overclock the GPU up to 660m levels, but that doesn’t really seem like an option now.
I have 3 more weeks to decide if I’m going to keep it or not. I guess we’ll see.
Update: I sent it back.